Currently, all our auctions take place online.To bid on a property, you must register and apply to bid online with us before the auction. The system we use provides all the benefits of traditional ballroom auctions, such as speed, transparency and certainty of sale, whilst being able to bid from the comfort of your own home or office via desktop, tablet or mobile phone. The Process To participate in our Online Property Auction, you must create an account.
- Go to the relevant lot.
- Click the blue ‘Bid Now’ icon in the bottom right-hand corner of your screen.
- Click ‘Register/login to bid’.
- This will take you through to the Passport system, where you can click the green button on the left-hand side that says ‘Click here to sign up for free.
- You must enter your name, email address, mobile phone number and password.
- Once completed, you will receive an activations email, where you need to click the verification button, which will then provide you with the following steps you need to complete to bid.
Ensure you read, understand and accept the terms and conditionsPlease read and accept our Online Auction Terms and Conditions. Additionally, there may be specific documentation relating to the sale of the property you’re registering to bid on that will need to be read and accepted before you can bid. Once accepted, you will receive a copy of the document(s) via email for your records.
Register your credit or debit card for the bidder depositYou must register a credit or debit card for the bidder security deposit to bid online. Our system uses Stripe, which provides a secure online card registration facility. They will attempt to place a hold on funds on your account for the bidder security amount (often referred to as a ‘payment shadow’ and will take no money at this stage). The bidder security amount will be displayed when registering your card. The payment window will open five days before the auction. On the fall of the virtual gavel, the winning bidder’s card will be debited for the bidder’s security amount, whilst the unsuccessful bidders will have their shadow payments released (this can take up to 72 hours depending on the card provider).
Complete an online anti-money laundering checkWe must carry out an anti-money laundering check on all parties wishing to bid. This check leaves a ‘soft footprint on your credit report but will not affect your credit rating.
Final Step – Auctioneer ReviewOnce you have completed the bidder registration steps, we will check your bidding application and notify you by email as soon as you have been approved to bid.
Auction DayWhen the bidding opens, you can submit bids in line with the bid increment levels pre-set by the auctioneer, using the bid increase (+) and decrease (–) buttons provided. Once you have filled in your preferred bid amount and clicked the ‘Place Bid’ button, this will submit your bid. Every time you submit a bid, it will notify you whether it was successful, and you will be able to see a complete list of all bids on-screen at all times.
Automatic Bidding/Proxy Bidding.You can, of course, submit your maximum (proxy) bid in the system. By submitting your maximum/proxy bid, the system will automatically bid up to your top bid level on your behalf. If you are outbid, it will notify you via email, so you can opt to increase your maximum/proxy bid if you choose. When you submit a maximum bid, the actual bid placed by the system will depend on where the reserve price is in relation to your maximum bid. If your maximum bid is below the reserve price – The system will automatically place a bid at your maximum bid amount.
If your maximum bid is at or above the reserve priceThe system will automatically increase your bid to be at the reserve. It will only bid again on your behalf if you are outbid by another bidder (up to your maximum bid amount). If another bidder has already placed the same maximum bid or higher, they will be the highest bidder at your max bid level, and the system will notify you via email so you can increase your maximum bid. Your maximum bid will always be kept entirely confidential.
From the moment the bidding window opens on the auction day at 8 am, bidders can place bids on any available lots in the auction catalogue.
The scheduled end time of each lot is shown through the bid now button.
- Each lot has a bidding extension window. The bidding window extension is activated if a bid on lot one is placed at 10:02:30 seconds. Suppose another bid is made in the bidding extension window. In that case, the countdown clock will immediately reset to 30 seconds again. The auction will only finish when an entire 30-second bidding extension window finishes without any further bids being placed, i.e. 30 seconds of ‘bidding silence. This ensures every bidder has a fair and equal opportunity to participate and place another bid.
The end time on each lot will be updated during the auction, and it is typical for the end time to be put back due to bidding in the extension window. The lot will close two minutes later if the bidding window resets four times.
- Lot One must complete the countdown before the countdown begins immediately in Lot Two. This is the same for every lot; the previous lot must complete its countdown for the countdown to start on the next lot.